2016-05-17 - Re: [GRASE-Hotspot] Re: i cant access web pages

Header Data

From: Timothy White <ti***8@gmail.com>
Message Hash: d83f97c67a3cd2d32a09fe249dc0f15cf79f094cc83a1d71efaab8137a6d83d5
Message ID: <CAESLx0+qUL=aCBwLaX4W0UM6phL2vnZrHcsKhM+GAW9T0ebP=A@mail.gmail.com>
Reply To: <278ce1ac-aca4-4660-b2cc-0167f1f71d49@grasehotspot.org>
UTC Datetime: 2016-05-17 16:00:48 UTC
Raw Date: Wed, 18 May 2016 09:00:48 +1000

Raw message 

Can you please run the following sequence of commands (they need to be a
sequence to get the information we are looking for).

/etc/init.d/squid3 stop
/etc/init.d/squid3 start
grep squid /var/log/syslog

Then post the results of the last command. (Also, don't try and combine the
first 2 into a restart command, we need a stop and start to ensure it's a
true start)

Tim

On Sun, May 15, 2016 at 12:17 AM, vusumzi ndzengu <th***u@gmail.com>
wrote:

> Hi All
>
> ok Tim  i just followed the link you provided and run the command lines
> this is the output i got from bash collect support below.
>
> Linux Distro and version ==
> ^[[?1;2cLSB Version:
> core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch:security-4.0-amd64:security-4.0-noarch:security-4.1-amd64:security-4.1-noarch
> Distributor ID: Ubuntu
> Description:  Ubuntu 14.04.4 LTS
> Release: 14.04
> Codename: trusty
> == Network Information ==
> = Ifconfig =
> eth0      Link encap:Ethernet  HWaddr 00:22:b0:de:42:35
>           inet addr:192.168.1.15  Bcast:192.168.1.255  Mask:255.255.255.0
>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
>           RX packets:2174 errors:0 dropped:81 overruns:0 frame:0
>           TX packets:1843 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 txqueuelen:1000
>           RX bytes:335536 (335.5 KB)  TX bytes:179298 (179.2 KB)
>
> eth1      Link encap:Ethernet  HWaddr 40:61:86:c7:19:9f
>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
>           RX packets:2496 errors:0 dropped:3 overruns:0 frame:0
>           TX packets:1718 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 txqueuelen:1000
>           RX bytes:365079 (365.0 KB)  TX bytes:509985 (509.9 KB)
>
> lo        Link encap:Local Loopback
>           inet addr:127.0.0.1  Mask:255.0.0.0
>           UP LOOPBACK RUNNING  MTU:65536  Metric:1
>           RX packets:8538 errors:0 dropped:0 overruns:0 frame:0
>           TX packets:8538 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 txqueuelen:0
>           RX bytes:543138 (543.1 KB)  TX bytes:543138 (543.1 KB)
>
> tun0      Link encap:UNSPEC  HWaddr
> 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
>           inet addr:10.1.0.1  P-t-P:10.1.0.1  Mask:255.255.255.0
>           UP POINTOPOINT RUNNING  MTU:1500  Metric:1
>           RX packets:1215 errors:0 dropped:0 overruns:0 frame:0
>           TX packets:1058 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 txqueuelen:100
>           RX bytes:229193 (229.1 KB)  TX bytes:456576 (456.5 KB)
>
> tun1      Link encap:UNSPEC  HWaddr
> 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
>           inet addr:10.64.63.227  P-t-P:10.64.63.227  Mask:255.255.254.0
>           UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
>           RX packets:0 errors:0 dropped:0 overruns:0 frame:0
>           TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 txqueuelen:100
>           RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
>
> = /etc/network/interfaces =
> # This file describes the network interfaces available on your system
> # and how to activate them. For more information, see interfaces(5).
>
> # The loopback network interface
> auto lo
> iface lo inet loopback
>
> # The primary network interface
> auto eth0
> iface eth0 inet static
>        address 192.168.1.15
>        netmask 255.255.255.0
>        gateway 192.168.1.2
>
>
> auto eth1
> iface eth1 inet manual
> = Network Manager =
> Usage: nmcli connection { COMMAND | help }
>   COMMAND := { list | status | up | down | delete }
>
>   list [id <id> | uuid <id>]
>   status [id <id> | uuid <id> | path <path>]
>   up id <id> | uuid <id> [iface <iface>] [ap <BSSID>] [--nowait]
> [--timeout <timeout>]
>   down id <id> | uuid <id>
>   delete id <id> | uuid <id>
>
> Error: 'con' command 'show' is not valid.
> == Network Manager settings ==
> [main]
> plugins=ifupdown,keyfile,ofono
> #dns=dnsmasq
>
> [ifupdown]
> managed=false
> -rw-r--r-- 1 root root 203 Mar 21 20:18 /etc/dnsmasq.d/network-manager
> # Tell any system-wide dnsmasq instance to make sure to bind to interfaces
> # instead of listening on 0.0.0.0
> # WARNING: changes to this file will get lost if network-manager is
> removed.
> #bind-interfaces
> = Hard disk information =
> Filesystem      Size  Used Avail Use% Mounted on
> udev            2,0G  4,0K  2,0G   1% /dev
> tmpfs           395M  3,0M  392M   1% /run
> /dev/sda1       226G   20G  195G  10% /
> none            4,0K     0  4,0K   0% /sys/fs/cgroup
> none            5,0M     0  5,0M   0% /run/lock
> none            2,0G   76K  2,0G   1% /run/shm
> none            100M   20K  100M   1% /run/user
> = Status of services =
> == CoovaChilli ==
> collect-support-info.sh: line 46: systemctl: command not found
> status: Unknown job: chilli
> collect-support-info.sh: line 47: systemctl: command not found
> freeradius start/running, process 1372
> collect-support-info.sh: line 48: systemctl: command not found
>  * apache2 is running
> collect-support-info.sh: line 49: systemctl: command not found
> squid3 stop/waiting
> collect-support-info.sh: line 50: systemctl: command not found
> mysql start/running, process 1547
> collect-support-info.sh: line 51: systemctl: command not found
> network-manager start/running, process 1130
> = User information =
> root@
>
>
> ===============================================================================
>
>
>
>
> On Thursday, May 12, 2016 at 12:34:28 PM UTC+2, vusumzi ndzengu wrote:
>>
>>
>> Hi all
>>
>> I have been using grase for the past 3 months working well until last
>> sundae. i can access the web page and enter my credentials and get a
>> message "login successful continue to use the site" but cant access any web
>> pages both on laptop and phones. i can receive whatsapp messages after
>> sometime but i cant surf the Internet.this problem is also affecting my
>> users and we can download anything on play store and receiving a message
>> that connection timed out. this is the first time that we are experiencing
>> this here how my network interface cards are configured.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *auto eth0iface eth0 inet static       address 192.168.1.15       netmask
>> 255.255.255.0       gateway 192.168.1.2auto eth1iface eth1 inet manual*
>> I never changed them they working correctly
>>
>> Regards
>> Vusi
>>
>> --
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